imabi Live Desk

For councils, transport & venues

Scan. Report. Resolved.

Put a QR code anywhere people feel unsafe or spot a problem. They report in one tap, anonymously, and your team sees it live — with the exact location already attached.

The demo is a fictional London control room. No sign-in needed.

Anonymous by default. UK-hosted data, separate for every organisation.

Sign in to your desk

For invited staff only.

Access is invite-only. Ask your administrator if you need an account.

Everything between a scan and a solved problem.

QR codes that know where they are

Every sticker and poster is pinned to its exact spot, so reports arrive with a location — no postcode guessing.

A live desk, not an inbox

Reports land in real time, sorted by type and urgency, ready to acknowledge, assign and resolve.

See it on the map

Reports, cameras, patrol areas and your responsibility boundary together on one view.

Reply by email or text

Keep reporters updated two-way, without ever showing their details to the rest of the team.

Campaign-level reporting

Compare campaigns, drill into any day or location, and export the evidence.

AI that drafts, people decide

Suggested replies and resolution notes, always checked by your staff before anything is sent.

Posters designed for you

Tell it the location and tone, and get a print-ready QR poster back in seconds.

How it works

Your branded reporting journey — first report within the hour.

Create and define each QR — Live, Info or Choice — design your public screen with intelligent assistance, then place your posters and receive your first live report or information within the hour.

One hour from first sign-in to your first live report or information. Select the graphic to explore it full screen.

01

Place

Print posters and stickers designed for buses, stations, venues and workplaces.

02

Report

People scan, choose what's happening and send — no app, no sign-up.

03

Respond

Your desk triages, replies and resolves, with a full record of every report.

Simple pricing

One QR point, one price. Nothing to choose between.

£29 + VAT per QR point per month

  • Two-way replies by email and text
  • AI-assisted advice and resolution notes
  • Live map and dashboard
  • Poster and button designer
  • UK-hosted, GDPR compliant

No setup fees. Cancel anytime. Add or remove QR points whenever you need to.

Running multiple sites?

Slide or type your number of locations — the estimate updates instantly.

Locations

10 locations × £29 + VAT per QR point per month15% multi-site discount

From £247/month excluding VATsaving £43

Prices are excluding VAT. Final pricing confirmed on a call. Adjust the numbers above to recalculate.

Covering a fleet or transport network?

Volume packages are available for buses, stops, stations and larger networks. Contact us for a tailored quote.

Discuss network pricing